Has anyone had this problem with DHL?

Philip

Well-Known Member
#1
Dear all - I hope you have had a blessed week, and for those of you who are fasting, a blessed Ramadan so far.
I first want to apologize to the Administrators & Moderators if this thread is misplaced. I wasn't quite sure which forum to post in. Please remove if it is cumbersome.
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I have spoken with a couple of DHL representatives who have stated that my package is "missing" and that they have to do a "physical search" in order to locate it. Not sure where in the world it is right now :(. Has anyone been through this issue before? Did they eventually locate it?

I am nervous and anxious for my bottle/package to arrive safely. Looking for reassurance... ::nervous laughter::
 

Philip

Well-Known Member
#3
@5MeO I know, which is why it's worrisome.
I am trying to turn this into a positive experience by practicing to be more patient. Hopefully it will show up.
 

Philip

Well-Known Member
#4
Sometimes all you have to do is wish upon a star. My friends, I'm calling this a Ramadan miracle: No sooner had I spoken, than my bottle showed up at my door. Apparently my package was NOT lost, there was just a tracking SNAFU. Alhamdulillah :)
 

Thomas S.

Active Member
#7
I´ve had this problem (even though it was not oud related but it contained dahlia tubers) and it took them a few days but they eventually found the parcel and it was delivered without further hassle. The good thing is that each parcel has its tracking number. So if a parcel was miisplaced, delivered to the wrong address, or fell behind some shelf in some DHL shipment station (as was the case with one parcel I had shiipped to my customer) they will be able to find the last know location.
So there´s hope.